Taconic Heating & Cooling Corp
Jan 31, 2020, Mary J. L.
“I called Taconic Heating & Cooling for a service call due to a bad Thermocouple. Carmine Picone called immediately to let me know he was on his way. He installed a new Thermocouple and I was back in service. He also answered all my questions and explained some components of my boiler to me. He made some recommendations as well. He was great!!
Dec 10, 2019, Stan Q.
“Carmine did a great job in getting our heater fixed in a timely fashion. He was professional, courteous, and got the job done. Thank you for sending Carmine to our rescue.
Dec 9, 2019, Julius F.
“Carmine, technician, arrived on schedule and did a most satisfactory job. He was efficient and competent. Also he was careful and clean in servicing our furnance.We appreciated the way he solved our heating problem. I rate his service 9 out of a 10.
Oct 18, 2019, Dan C.
“This one is easy: Gino is fantastic, and really knows what he is doing. He figures out the problem and gets it fixed CORRECTLY. Today he quickly realized the problem from the last installation (which he did not do) and had to get creative and redrill holes in an existng sleeve to remount a new motor since that part is no longer available. The motor is now almost silent. I'm very pleased. If I replace my 20yr old system with Taconic soon, I'd like to have Gino do the hook up.
Aug 20, 2019, Rich E.
“Gino was outstanding!!! 10 plus
Aug 9, 2019, Sara A.
“A month ago, we were told by another company that there was no way to fix our AC without full replacement. Taconic came in and did a full check, fixed it on the spot, and saved us $8K!
Jul 10, 2019, Patricia A.
“I was more than pleased. The service man came on time and was very polite. His name is Gino.And the best part of all is he was very honest with me about the problem. Because I am an older person sometimes people take advantage. I appreciate so much he did not do this...I would highly recommend this company.
Jul 10, 2019, Frank P.
“OUR SYSTEM STOPPED WORKING ON 07/05/19, IN THE MIDST OF A HOLIDAY WEEKEND. I CALLED YOUR OFFICE AND WITHIN AN HOUR I WAS CONTACTED BY THE TECH, GINO, WHO GAVE ME A TIME-FRAME AS TO WHEN HE WOULD BE HERE. HE SHOWED UP WITHIN 10 MINUTES OF THE PROMISED TIME AND DIAGNOSED THE PROBLEM. UNFORTUNATELY, HE DID NOT HAVE THE PART IN STOCK & HAD TO ORDER IT. HE CAME BACK, INSTALLED THE PART AND GOT THE SYSTEM BACK UP AND RUNNING. HE WAS A GENTLEMAN, EXPLAINED THE PRICING, ETC. WHICH WAS VERY FAIR CONSIDERING WE HAVE FOUND OURSELVES A NEW HEATING & COOLING COMPANY. THANKS TO EVERYONE AT TACONIC
Jul 1, 2019, Connie D.
“Gino was very thorough with the service of my AC unit. He was helpful in addressing any concerns I had with my AC unit. Extremely nice.
Jun 30, 2019, Sandra N.
“Had a very successful repair on our a/c and the technician was extremely helpful and explained everything very clearly.
Jun 26, 2019, Ralph F.
“The technician was very thorough as well as informative. I would absolutely use this company again.
Jun 5, 2019, James S.
“Great customer service. The repair person explained things thoroughly and made sure that I understood my options before he began the repair.
Jun 5, 2019, Daniel H.
“I was totally satisfied with the spring tune-up service provided by your technician. Thank you!
May 22, 2019, Peter P.
“Professionally done. Very satisfied. Thank You for all you do.
May 17, 2019, James Q.
“Gino Riviera serviced our three-year-old unit with expertise and aplomb this morning. He explained exactly what he needed to do in a most professional and understandable manner. Gino represents Taconic Heating and Cooling in a truly professional manner, and I surely will request him next year for a check-up on our air conditioning unit.
May 6, 2019, Burt K.
“Carmine was excellent. Explained all aspects of the service, provided guidance on future needs and options. Polite, and understanding of my concerns.
May 3, 2019, Mike M.
“I would like to compliment the crew that came to install our new system. They were pleasant, competent and neat. The installation looks to be first class. Thank you!
Apr 30, 2019, Rosalind W.
“You wrote a review for Taconic Heating & Cooling 3 minutes ago 5.0 star rating 4/30/2019 Carmine did our annual air conditioner tune up. He was on time and was well prepared to answer any questions we had. He was polite, patient, and professional. Carmine was an outstanding representative of Taconic Heating and Cooling. It was a pleasure having him work on our AC unit.
Apr 25, 2019, Lisa H.
“Excellent and thorough maintenance service. Gino was efficient, polite, professional, and took time to make sure everything was working correctly. He even created a more convenient spot in the attic for accessing the system at the next servicing.
Apr 23, 2019, Sharon H.
Apr 10, 2019, David S.
“Gino is very professional and knowledgeable. He explained the possibility of a future repair. He told me how to be prepared and to call as soon as I can if that happens. He gave me an estimate and gave us the next annual contract to sign up for. All in all we are very satisfied with your company.
Apr 3, 2019, Elizabeth M.
“Professional, knowledgeable, and friendly! They go the extra mile and communicate clearly.
Mar 28, 2019, Diane G.
“Great service. Technician was knowledgeable, polite, friendly, efficient. I highly recommend Taconic
Dec 14, 2018, Maureen B.
“Prompt response to emergency....Shawns ability to see the problem and make necessary repairs in quick order. Polite and respectful. Could not be happier. Thank You !
Dec 13, 2018, Dan O.
“Excellent, prompt, courteous. And took care of the problem
Dec 11, 2018, Mr. &. M. S.
“Very good professional and courteous service.We were especially impressed with serviceman being able to track down the problem.
Dec 4, 2018, Richard S.
“great, knows his job , well groomed, represents your business well.
Dec 1, 2018, Mr. &. M. M.
“Five Stars All The Way !!!!Gino was superb. He stuck with the job until it was fixed. His dedication to his customers should be commended. This is why we always select Taconic to resolve our issues...since they employee individuals like Gino !!!! Mr & Mrs Meagher 37 Clara Court Cortlandt Manor Ny. Five Stars
Nov 14, 2018, Lodz J.
“I am very satisfy of the work that have being done in my HVAC. The technician did an excellent job. He was patient and respecful.
Nov 12, 2018, Ronald H.
“Service was excellent. Gino their Service Tech who did the winter service was professional and explained what he was checking and everything he was looking at. He ensured everything was operating properly before he left.
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