Frequently Asked Question

We Provide HVAC Installations and Repairs Across Westchester County, Fairfield County & Putnam County

In the Northeast, functioning heating and cooling is a must for your home or business. From the heat and humidity of the long summer days to the frigid temperatures of cold winter nights, if your HVAC system is malfunctioning or broken, comfort won’t be an option. At Taconic Heating & Cooling in Cortlandt, NY, we offer a broad range of superior HVAC installation, repair, and maintenance services to ensure an ideal interior for you year-round. We have over 40 years in the HVAC industry, and our team of trained, certified technicians utilizes the best products and techniques to get the job done right. Many of our customers have questions concerning our methods, pricing, and more when scheduling service. We have compiled some of the most frequently asked customer questions below to give you valuable guidance and insights. Take some time to read them, then contact us to schedule your appointment, or ask us questions of your own.

What Safety Measures Are Taken By The Technicians?

Our friendly technicians have specialized training for a variety of heating and cooling systems and regularly work with the top brands in the industry. This training gives them the knowledge and experience necessary to take all industry-mandated safety precautions and protect themselves, the system, the property, and you, the property owner. In addition to the standard HVAC safety procedures, our techs use shoe covers to protect your interior. In these unprecedented times with the COVID-19 pandemic, we also practice appropriate social distancing according to company and federal restrictions and limitations and wear protective gear to accommodate the safety of new and existing customers.

How Can I Increase the Efficiency and Life of My Home’s Heating and Cooling Systems?

As a homeowner, you can take many steps to increase your system’s efficiency and prolong your unit’s life. Start by replacing your air filters regularly to increase clean airflow. Also, keep leaves and debris away from your outdoor A/C unit, and schedule regular maintenance, safety inspections, and repairs. Other small steps also help in big ways when it comes to your HVAC systems. Install shades and shutters on windows and doors that take extreme sunlight to minimize temperature spikes. Finally, keep your blower in the “on” or “auto” position to accommodate steady airflow throughout your interior.  

What Equipment Requires Regular (Or Preventative) Maintenance?

There are heating and cooling components and equipment that requires regularly scheduled maintenance to operate at optimal efficiency. For instance, heat pumps and air conditioning units generally require professional tune-ups twice per year. This happens in the spring and the fall. You should also have inspections done on your furnace and boiler systems, including ductwork, pipes, dampers, valves, radiators, pumps, blowers, and other components. Our trained technicians always conduct multi-point inspections to ensure all equipment is functioning at peak performance and not in danger of malfunction or break down.

How Often Should I Change My Air Filter?

Air filters are an integral part of your HVAC system. They block harmful allergens from reentering your home’s air supply and keep those allergens out of your interior components where they could cause more damage. Clogged air filters decrease system efficiency. To ensure proper HVAC efficiency, air filters should be changed according to industry standards. These standards dictate one-inch filters should be changed every one to two months, two-inch filters changed every four months, and four-inch filters changed every six to eight months.

Should I Cover My Outside Unit When It Is Not In Use?

No, do not place covers over any outside unit when it is not in use. This includes return grills, registers, condenser units, and other outdoor equipment. Doing so can cause adverse side effects that may influence your system’s performance. At the very least, it can trap moisture in your system and cause it to rust. In worst-case scenarios, covering your system can cause recirculation of air and increased heat around the system. This recirculation can cause a breakdown of essential system functions, costing you more in repairs and maintenance.

What Is SEER?

SEER is an acronym that stands for Seasonal Energy Efficiency Ratio. SEER is an industry-standard rating for air conditioning units. The higher the SEER rating, the more efficient the system is. Older models have a lower rating of six to ten. Modern units must have a base SEER rating of 13. The most efficient units on the market have a SEER rating of 19.

Do You Provide Services On Carrier Products?

Yes.  Not only does Taconic Heating & Cooling offer services on all Carrier HVAC systems and system components, but we also offer replacement and installation for Carrier products. Our technicians have specialized training and certifications on the entire Carrier line and can perform a wide variety of heating and cooling services to ensure peak performance.

What Financing Options Are Available At Taconic Heating & Cooling?

Taconic Heating & Cooling offers many attractive financing options for both service and replacement assistance. We work with Wells Fargo Financial National Bank to make financing easy for our customers. With our many options, you can take advantage of financing on Carrier systems, SEER benefits, federal tax credits, and more. Talk to one of our associates to find the option that’s right for you.

Have More Heating and AC Questions?

Read air conditioning frequently asked questions or heating frequently asked questions to learn more.

Contact Taconic Heating & Cooling for All Your Needs

When you need a functional heating and cooling system to keep your interior comfortable, don’t wait. Put your trust in the professionals from Taconic Heating & Cooling, and let us give you a top-of-the-line system you can trust year-round. Call us today to schedule your estimate.